ECOnnect Frequently Asked Questions

What is ECOnnect Personal Fundraising?

ECOnnect lets you share your passion for conservation with a customizable personal fundraising page that raises funds for the Rainforest Alliance. Create your own personal fundraising page for special events such as birthdays, weddings, athletic events, or the memory of someone special. Share your personal page with friends, family and colleagues and encourage them to make secure online donations that benefit the rainforest.

What are the terms and conditions of ECOnnect Personal Fundraising?

When you set up an ECOnnect personal fundraising page, you must agree to the following waiver:

I understand that I am not engaged in a partnership, joint venture, commercial co-venture or agency relationship of any kind with the Rainforest Alliance. I will not use ECOnnect in any illegal, untruthful, or objectionable manner, or for any commercial purpose or for compensation.

I certify that I have the right to distribute the content including text and photos that I have uploaded into ECOnnect and that this content does not violate the rights of third parties. I grant the Rainforest Alliance a nonexclusive, worldwide, perpetual, royalty free license to use, modify, and sublicense this content for any purpose.

If I am using ECOnnect to honor another person, I represent that I have obtained the legal permission to do so and that I have discussed with the honored person and/or his or her family my intentions to raise money for the Rainforest Alliance, and the honored person and/or his or her family approve of this endeavor. The Rainforest Alliance is not obligated to use my content, and may remove or discontinue ECOnnect, or individual pages of it, at its discretion.

I understand that the donations made through ECOnnect are to be made directly to the Rainforest Alliance, that I will not have custody of any funds, and that I do not have permission to solicit donations to, or to use the Rainforest Alliance’s name or other marks, in any other context. The Rainforest Alliance will use all funds raised for its general mission and greatest needs, and not at the direction of me, the honored person, or his or her family.

I understand that the Rainforest Alliance name, the Rainforest Alliance logo, ECOnnect, and any other product or service name or slogan contained in this Web site are trademarks of the Rainforest Alliance, its corporate partners, licensors, or other respective owners, and may not be copied, imitated or used, in whole or in part, without the prior written permission of the Rainforest Alliance or the applicable trademark holder. I may not use any metatags or any other "hidden text" using "Rainforest Alliance" or any other name, trademark or product or service name of the Rainforest Alliance without prior written permission. In addition, the look and feel of this Web site, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of the Rainforest Alliance and may not be copied, imitated or used, in whole or in part, without prior written permission. Reference to any products, services, promises or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by us.

My use of ECOnnect is subject to the Rainforest Alliance Privacy Policy.

How does my ECOnnect page relate to the Rainforest Alliance?

The Rainforest Alliance uses the power of markets to arrest the major drivers of deforestation and environmental destruction: timber extraction, agricultural expansion, cattle ranching and tourism. We work to ensure millions of acres of working forests, farms, ranchlands and hotel properties are managed according to rigorous sustainability standards. And by linking those businesses to conscientious consumers, who identify their goods and services through our seal, we demonstrate that sustainable practices can help businesses thrive in the modern economy. We developed ECOnnect for individuals who support our work. Fundraising pages are a great way to show your support for the Rainforest Alliance. However, please note, that ECOnnect pages in no way represent or express a partnership, sponsorship, or working-relationship between the Rainforest Alliance and any other organization, individual or entity.

Where do donations made through ECOnnect go?

All funds raised through your page go directly to the Rainforest Alliance, which is a non-profit, tax-exempt charitable organization under Section 501(c)(3) of the Internal Revenue Code. To learn about how the Rainforest Alliance implements funding please click here. Every donation made to an ECOnnect fund is acknowledged with a charitable tax receipt from the Rainforest Alliance. Donations are tax deductible.

What can visitors do on my page?

Visitors to your ECOnnect page can enjoy your photos, leave messages for you via Facebook, and make a secure online donation to your fund. Of course, it is not mandatory for any visitor to make a donation and you can use your page to share a story or honor a friend or loved one.

Why do you need my contact information?

Your contact information allows us to keep you updated about your ECOnnect page. That way we can send you acknowledgments about gifts made on your page. Your information is kept secure and is not share. Please remember to read our Privacy Policy.

Can I use a page for my community fundraiser event?

Yes, you can use ECOnnect to set up a community fundraiser event or any other kind of event. It is important that one person is the contact person for your page, but you can raise money as a group. However, please note that the Rainforest Alliance will not endorse or act as a sponsor for your community fundraiser or any other kind of event.

How do I create a fundraising page?

Click "Create a Fundraising Page" on the left. You will then be taken through a setup form to create your page. The process is easy and will only take a few minutes. You will be asked for a personal message and

How do visitors make a donation?

Visitors to your page can click the donate button on your page to make a secure donation using a Visa, MasterCard, Discover or American Express credit card. The donation will be processed automatically and show on your page. All donors will receive an email from the Rainforest Alliance confirming their gift for tax purposes.

How can I add cash or check I have collected in person to my page?

Donations that are made with in cash or with a check for your fundraising page can be entered online.  On your page click on the “Fund Summary” tab, click on ‘Enter Gifts Received Offline’ and enter each gift one at a time.  For cash gifts or checks that were made payable to you, please pay those donations in with your personal credit card.  You must provide a valid e-mail address of your sponsor in order for them to receive their charitable tax receipt.  Once a payment is made with your credit card, these donations will automatically be reflected in your fundraising total.

Checks you collect made payable to Rainforest Alliance must be mailed to us after they are entered. Please include a note with your information and the name of your fund to let us know the gift is for your fundraising page.

Rainforest Alliance
233 Broadway Floor 28
New York, NY 10279

Once we have verified the donations they will be reflected in your personal fundraising goal. As long as you enter an email address for the donor, they will receive a tax receipt.

How do I share my personal page?

ECOnnect allows you to send emails to people in your address book. Customize our email templates to share the link to your page and ask for donations. The fund you create has a unique web address (URL) that you can copy and share on Facebook, Twitter, or your personal email account.

How can I tell how much money has been raised through my personal fundraising page?

ECOnnect allows you to send emails to people in your address book. Customize our email templates to share the link to your page and ask for donations. The fund you create has a unique web address (URL) that you can copy and share on Facebook, Twitter, or your personal email account.

How can I limit who can find and donate to my page?

You can make your page private so that only those with whom you wish to share your personal fundraising page with can see it.  After logging into your page, click on “Update your page”. On this screen check the box that says “Private Fund”. Once a page is made private it will longer be searchable.

How do I import contacts into my Address Book?

You can use “Import Address Book” to bring in contacts from Gmail, AOL, Outlook, or Yahoo. This will securely connect to your email account and import only your contacts into the system. This process will not email anyone in your contacts. Alternatively, you can import a CSV file or manually add email addresses.

How do I send e-mails to my contacts?

Click on the “Email” tab, choose which kind of email you wish to send, add the recipients and prepare the email message. We have provided a default message, but we encourage you to customize your messages. Also, be sure to send thank you emails when you receive a donation. You see who has opened or read your email through the “Follow Up” tab. This is a useful way of knowing who may have just missed your email. It never hurts to send a reminder email especially if someone did not open your first email.

Is there a processing fee or cost to use ECOnnect?

No. ECOnnect is a free service provided by the Rainforest Alliance to develop conservation support world-wide.

How do I inactivate my ECOnnect page?

If you wish to inactivate your page, you must email the Rainforest Alliance at Be sure to include the name of your page, your name and email address, and state that you want your page to be inactivated.

What is the ECOnnect Toolkit and how may I use it?

In the ECOnnect Toolkit you will find materials that you might find useful as you plan your fundraising event.  However, your use of these materials is subject to the following terms and conditions:

All Toolkit materials, including, without limitation all trademarks, service marks, designs, texts, graphics, pictures, information, data, software, methods, inventions, sound files, other files and the selection and arrangement thereof (collectively, the “Toolkit Materials”) are the proprietary property of Rainforest Alliance or its licensors and are protected by U.S. and international copyright, trademark, and other intellectual property laws.  You are granted permission to access and use the Toolkit Materials and to display, copy, print and download the Toolkit Materials for personal, non-commercial use only, in accordance with these terms, provided you do not modify the Toolkit Materials and that you retain all copyright, trademark, and other proprietary notices contained in the materials.

In addition, you agree that such permission does not include: (a) any commercial use or any resale or redistribution of the Toolkit or the Toolkit Materials therein; (b) the collection and use of any product listings, pictures or descriptions; (c) the distribution, public performance or public display of any Toolkit Materials, (d) making any derivative uses of the Toolkit and the Toolkit Materials, or any portion thereof; (e) use of any data mining, robots or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of the Toolkit, the Toolkit Materials or any information contained therein, except as expressly permitted on the Toolkit; or (g) any use of the Toolkit or the Toolkit Materials other than for its intended purpose.

The permission granted herein is revocable at any time, with or without cause.  Except as expressly stated herein, none of the Toolkit Materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted, transmitted or otherwise used in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the Rainforest Alliance or the copyright owner.  The permission given to you terminates automatically if you breach any of these terms and conditions.  Upon termination, you must immediately destroy any downloaded and printed materials.  You also may not, without the Rainforest Alliance’s permission, “mirror” any material contained on the Toolkit on any other server.  Any unauthorized use of any material contained on the Toolkit may violate applicable law (including copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes).